iCorps Outsourced IT Solutions

iCorps Outsourced IT Solutions

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  • Fully Outsourced IT

    Your business relies on how effectively your technology performs and supports your daily operations. The iCorps Encompass program is a proactive, predictable spend IT support services model that is ideal for small and mid-sized businesses. Encompass offers an effective blend of onsite and remote services:

    24x7 Monitoring
    Unlimited Help Desk
    Account Management
    IT Leadership and Advisory Services
    Onsite Scheduled Maintenance Visits


    Fully Outsourced Support Fully Outsourced IT
  • Cloud Computing

    Whether your company was born in the cloud, or you're trying to better leverage your cloud technology, iCorps' Encompass Edge can ensure you're receiving the support you need and optimizing your cloud investment to grow your business. Our team will assess your business' IT environment and goals to develop a custom strategy to modernize and maintain your cloud technology.


    Cloud Computing Cloud Computing
  • Digital Transformation

    Those who have begun their digital business transformation journey are already benefiting from a more competitive, agile, collaborative, scalable and secure working environment. Common benefits include:

    Modern Collaboration
    Simplified IT Processes
    Secured Business Data
    Better Network Insights
    Productivity as a Priority


    Digital Transformation Digital Transformation
  • Staff Augmentation

    Scalability is essential to your business' IT - but today's tech landscape demands more attention from your IT leaders. That's why iCorps’ staff augmentation allows you to scale your IT workforce on demand. iCorps staff augmentation prioritizes expertise for large, sustained, or specialized projects, and coverage for vacations, short-term absences, or seasonal demand.


    Staffing Solutions Staff Augmentation
  • Technical Consulting

    Technology drives your business' internal processes and customer-facing practices. Through consistent communication, documentation, and status updates, our consultants will help you meet your IT goals on time, on budget, and on scope. Our technical consultants have a range of competencies including data storage, backup and disaster recovery, mobile and endpoint solutions, office relocations and build-ons, and cloud services.


    Technical Consulting Technical Consulting
  • IT Governance

    IT governance refers to a set of IT practices that align with your business strategies to ensure compliance and security in your respective industry. Businesses today struggle more and more with the IT compliance demands required of them - at a time when regulatory divergence is increasing. Our compliance experts can help determine which model is best for your business.


    IT Governance IT Governance
Microsoft Security Score

Vulnerability Analysis

Identify areas for improvement across devices, applications, and platforms.

Best-Fit Solutions

Improve the security of your IT with custom recommendations.

Free Microsoft Security Score

Improve the security of your IT infrastructure, with a free Microsoft Security Score. As a Microsoft Gold Partner, iCorps can provide this Security Score - allowing our consultants to assess your security posture and offer custom recommendations.

Find Out Your Security Score  →

Is IT Outsourcing Right for Your Business?

IT outsourcing occurs when a business hires a Managed Services Provider (MSP) to oversee their IT processes. An MSP may be responsible for a specific set of IT projects or oversee the entirety of their client's infrastructure. Many small and medium-sized businesses lack the budget to accommodate a full-staff internal IT department. They rely on outsourced IT professionals to identify and remediate gaps in their infrastructure. An MSP such as iCorps can assist with a range of IT initiatives, including:

  • Cloud Deployments
  • Datacenter Migrations
  • Collaboration Solutions
  • Endpoint and Network Security
  • IT Governance and Industry Compliance

SMBs and enterprise clients experience a range of business benefits when they outsource their IT. Here are five of the most common:

  1. Strategic Focus - how much time does your IT department spend on break-fix tickets? Are high priority initiatives sitting on the back-burner for lack of bandwidth? By outsourcing routine IT processes, companies free up time to focus on business-critical initiatives. 
  2. Staff Augmentation - by leveraging staff augmentation, companies can accommodate internal staff changes, seasonal demand, and strategic growth. Technical consultants can be deployed as needed, in-office and remotely.
  3. Optimized IT Spend - when you don't have a clear view of your IT infrastructure, it's easy to overpay for extraneous services while failing to invest in business-critical ones. Working with an MSP makes it easier to invest strategically in your IT.
  4. Industry Best Practices - having immediate access to industry IT experts is invaluable. A technical consulting firm gives you access to expert best practices and cross-functional industry knowledge. 
  5. IT Governance - you want an MSP that's cognizant of rapidly shifting regulatory landscapes, even those that don't directly impact your industry. From GDPR to the CCPA, your MSP should have expert understanding of how these regulations impact your IT infrastructure.

Between updating firewalls, on-boarding employees, and thwarting phishing attempts, your current MSP may be strapped for bandwidth. This reactive mode will only hurt your business, and employee productivity, in the long run. Here are six signs it may be time to look for a new MSP:

  1. Mobile Security Is Not Part of Your IT Plan
  2. Your Firewall Doesn't Get Properly Managed
  3. Shadow IT Applications Are Unaccounted for
  4. Your Employees Aren't Trained on Cyber Threats
  5. You Haven't Upgraded Operating Systems Recently
  6. Your Business Does Not Have a Continuity and Disaster Recovery Plan