Outsourced IT Support Services and Company Solutions - iCorps

iCorps Outsourced IT Solutions

iCorps Outsourced IT Solutions

Fully Outsourced IT

Your business relies on how effectively your technology performs and supports your daily operations. The iCorps Encompass program is a proactive, predictable spend IT support services model that is ideal for small and mid-sized businesses. Encompass offers an effective blend of onsite and remote services:

24x7 Monitoring
Unlimited Help Desk
Account Management
IT Leadership and Advisory Services
Onsite Scheduled Maintenance Visits

GET OUTSOURCED SUPPORT
Cloud Computing

Whether your company was born in the cloud, or you're trying to better leverage your cloud technology, iCorps' Encompass Edge can ensure you're receiving the support you need and optimizing your cloud investment to grow your business. Our team will assess your business' IT environment and goals to develop a custom strategy to modernize and maintain your cloud technology.

TAILORED CLOUD SOLUTIONS
Digital Transformation

Those who have begun their digital business transformation journey are already benefiting from a more competitive, agile, collaborative, scalable and secure working environment. Common benefits include:

Modern Collaboration
Simplified IT Processes
Secured Business Data
Better Network Insights
Productivity as a Priority

BEGIN YOUR DIGITAL TRANSFORMATION
Staff Augmentation

Scalability is essential to your business' IT - but today's tech landscape demands more attention from your IT leaders. That's why iCorps’ staff augmentation allows you to scale your IT workforce on demand. iCorps staff augmentation prioritizes expertise for large, sustained, or specialized projects, and coverage for vacations, short-term absences, or seasonal demand.

STAFFING SOLUTIONS
Technical Consulting

Technology drives your business' internal processes and customer-facing practices. Through consistent communication, documentation, and status updates, our consultants will help you meet your IT goals on time, on budget, and on scope. Our technical consultants have a range of competencies including data storage, backup and disaster recovery, mobile and endpoint solutions, office relocations and build-ons, and cloud services.

STRATEGIC GUIDANCE
IT Governance

IT governance refers to a set of IT practices that align with your business strategies to ensure compliance and security in your respective industry. Businesses today struggle more and more with the IT compliance demands required of them - at a time when regulatory divergence is increasing. Our compliance experts can help determine which model is best for your business.

SECURE YOUR DATA

Microsoft Security Score

Vulnerability Analysis

Identify areas for improvement across devices, applications, and platforms.

Best-Fit Solutions

Improve the security of your IT with custom recommendations.

Free Microsoft Security Score

Improve the security of your IT infrastructure, with a free Microsoft Security Score. As a Microsoft Gold Partner, iCorps can provide this Security Score - allowing our consultants to assess your security posture and offer custom recommendations.

IT outsourcing occurs when a business hires a Managed Services Provider (MSP) to oversee their IT processes. An MSP may be responsible for a specific set of IT projects or oversee the entirety of their client's infrastructure. Many small and medium-sized businesses lack the budget to accommodate a full-staff internal IT department. They rely on outsourced IT professionals to identify and remediate gaps in their infrastructure. An MSP such as iCorps can assist with a range of IT initiatives, including:

Cloud Deployments
Datacenter Migrations
Collaboration Solutions
Endpoint and Network Security
IT Governance and Industry Compliance

SMBs and enterprise clients experience a range of business benefits when they outsource their IT. Here are five of the most common:

Strategic Focus - how much time does your IT department spend on break-fix tickets? Are high priority initiatives sitting on the back-burner for lack of bandwidth? By outsourcing routine IT processes, companies free up time to focus on business-critical initiatives.
Staff Augmentation - by leveraging staff augmentation, companies can accommodate internal staff changes, seasonal demand, and strategic growth. Technical consultants can be deployed as needed, in-office and remotely.
Optimized IT Spend - when you don't have a clear view of your IT infrastructure, it's easy to overpay for extraneous services while failing to invest in business-critical ones. Working with an MSP makes it easier to invest strategically in your IT.
Industry Best Practices - having immediate access to industry IT experts is invaluable. A technical consulting firm gives you access to expert best practices and cross-functional industry knowledge.
IT Governance - you want an MSP that's cognizant of rapidly shifting regulatory landscapes, even those that don't directly impact your industry. From GDPR to the CCPA, your MSP should have expert understanding of how these regulations impact your IT infrastructure.

Between updating firewalls, on-boarding employees, and thwarting phishing attempts, your current MSP may be strapped for bandwidth. This reactive mode will only hurt your business, and employee productivity, in the long run. Here are six signs it may be time to look for a new MSP:

Mobile Security Is Not Part of Your IT Plan
Your Firewall Doesn't Get Properly Managed
Shadow IT Applications Are Unaccounted for
Your Employees Aren't Trained on Cyber Threats
You Haven't Upgraded Operating Systems Recently
Your Business Does Not Have a Continuity and Disaster Recovery Plan