If you're thinking about implementing new technologies, like a migration to the cloud, you need a clear understanding of your current IT operations and processes. While that seems simple, a thorough business technology assessment is the first step you should take. Whether you are fixing a problem or evaluating the implementation of a new technology like the cloud, changes to your technology environment can be more impactful if you have a clear understanding of your IT operations and processes. A business technology assessment is the first step.