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Michael founded iCorps in 1994 with the mission of delivering and supporting practical, cost-effective IT services and IT solutions that would allow businesses to focus on their core objectives. His responsibilities include overseeing the company’s financial and operational performance as well as iCorps’ overall strategy. Over the company's 20-year history, Michael has been effective in leading iCorps to become an elite IT provider in the Northeast and one of Massachusett's largest IT firms.
Prior to founding iCorps, Michael was a senior technology executive at CSC Index, the management consulting branch of Computer Sciences Corporation, where he managed worldwide IT operations including critical systems, telecommunications, networking, video conferencing, and technical support. He has more than twenty years of experience in providing technology consulting to both senior business and IS executives.
Michael currently serves on the Board of Directors of the Starlight Children’s Foundation of New England.
Christopher Cook joined iCorps in 2000 as CFO. He oversees the firm’s financial operations, including accounting, reporting, monitoring, and control. Christopher leverages his financial and legal background to address the specific needs of iCorps’ diverse clientele. His expertise and counsel have allowed iCorps to strategically advance its corporate objectives for long-term growth.
Prior to joining iCorps, Christopher was a senior accountant at Ercolini & Company, LLP where he provided a wide range of tax and business planning services to clients across multiple industries and market segments. Christopher holds a BS in Business Administration with a concentration in accounting from Northeastern University and is a registered CPA. Chris also holds a JD from Suffolk University Law School and is licensed to practice law in Massachusetts.
Christopher is a member of the American Institute of CPAs, the Massachusetts Society of CPAs, the Massachusetts Bar Association, and the Boston Bar Association.
Kim Williams provides operational insight and consulting to senior management on the company's customer-centric services delivery. Kim has been instrumental in helping iCorps become a leading cloud solutions provider in the Northeast and award-winning Microsoft partner.
With more than 25 years of experience in the services and software industry, Kim brings tremendous acumen and knowledge to iCorps. These skills - together with her legacy of unstoppable drive and innate ability to lead - position Williams as a catalyst for accelerating iCorps' growth. Prior to joining iCorps, Kim was the East Regional General Manager for Microsoft's Small Midmarket Business and Distribution and guided her team in aligning programs with thousands of customers and partners throughout the US.
As Vice President of Technology, Jeffery Lauria is responsible for managing iCorps' client accounts and technology partnerships. Jeffery ensures iCorps' competencies represent the most innovative technologies so that our clients are positioned for optimal efficiency and enterprise-level security. His leadership in migrating clients to Microsoft's Office 365 suite and Azure platform have contributed to iCorps' success as a top cloud partner in the Northeast. His passion for helping organizations work more productively through the use of technology is recognized and appreciated by iCorps' clients across all industries.
Jeffery is a highly accomplished Information Security Executive whose experience spans over twenty years in all facets of information technology. He participates actively in the IT community focusing on cloud services, security and IT governance. Jeffery's certifications include CISSP, CGEIT, CISA, CRISC, CCISO, CCSK and MCSE.
As Vice President of iCorps' Cloud Practice, Chandler Stevens is our go-to cloud computing and digital transformation expert. Chandler is responsible for working with our clients to align modern cloud solutions with their unique business objectives. He is passionate about helping organizations understand how the cloud's diverse benefits can drive their businesses forward and enhance efficiency. He also ensures that we are keeping ahead of the latest cloud service offerings and certifications.
Chandler has 23 years of information technology industry and consulting experience, including 17+ years at Microsoft with various Enterprise Services field-facing and corporate-based roles.
Nathalie Fode joined iCorps in 2009 as Director of Human Resources. She oversees everything from recruiting and employee relations to performance management and benefits. She has flourished in her endeavors to bring top-notch talent to the award-winning iCorps team.
Prior to joining iCorps, Nathalie was a human resources consultant with various SMBs and has over 15 years of HR management experience. She has a Bachelor of Arts from the Ecole Des Cadres de Paris, Paris France and holds an HR Management Certification from Bentley University. Nathalie is also an active member of NEHRA and SHRM.
iCorps’ Director of Operations, John Melaugh, is responsible for overseeing the daily operations and service delivery of the iCorps Consulting teams and Network Operations Center (NOC). John is responsible for building and leading our high performing consulting team, driving operational excellence and growing client relations.
Prior to joining iCorps, John spent over 25 years leading technical customer facing teams across multiple disciplines, including IT Consulting and Auditing, Professional Services, Client Services, Pre-sales Systems Engineering and Technical Support. John's experience ranges from working in a startup environment to working for one of the world's largest technology companies. He brings significant leadership experience to the iCorps team.
Michael Plourde joined iCorps in 2009 as an Accounting Clerk and has worked his way up to his current position as Corporate Controller. Michael oversees the daily accounting functions of the business and utilizes his skills in analytics and reporting for the financials.
Prior to joining iCorps, Michael was an Accounting Associate at Vaughn & Associates P.C. where he provided a wide range of support for their many clients. Michael holds a BS in Business Administration with a concentration in accounting from Stonehill College. Michael resides in New Hampshire where he enjoys spending time with his wife and cockapoo, Lulu.
As iCorps' Director of Marketing, Melissa Kane is responsible for overseeing the company's communications, lead generation and branding strategy. Melissa brings 8+ years of marketing and communications experience to iCorps, along with a competitive spirit and passion for writing.
Prior to joining iCorps, Melissa led the Marketing team for a global manufacturing company. She is also a former award-winning journalist and holds a B.A. in Communications & Sociology from the University of California, Santa Barbara. Melissa served on the Board of Directors for the homeless shelter in her local community and enjoys applying her Marketing background to nonprofit causes.
