Meet the Team

The iCorps leadership team is made up of accomplished technology and business leaders. Their combined experience and expertise drive our company towards its mission—to help our customers achieve their business objectives by delivering and supporting practical, cost-effective IT services and solutions; to maintain a healthy working environment for our employees, which fosters creativity, integrity, growth and teamwork; and to be good neighbors and citizens, and help those who are less fortunate than ourselves. 


Michael Hadley

President, CEO, and Co-Founder

Michael founded iCorps in 1994 with the mission of delivering and supporting practical, cost-effective IT services and IT solutions that would allow businesses to focus on their core objectives. Over the company's 30-year history, Michael has been effective in leading iCorps to become an elite IT provider in the Northeast and one of Massachusett's largest IT firms.

Christopher Cook - iCorps Technologies CFO and General Counsel

Christopher Cook
CFO and General Counsel

Christopher Cook joined iCorps in 2000 as CFO. He oversees the firm’s financial operations, including accounting, reporting, monitoring, and control. Christopher leverages his financial and legal background to address the specific needs of iCorps’ diverse clientele. His expertise and counsel have allowed iCorps to strategically advance its corporate objectives for long-term growth.

Jeffery Lauria - iCorps Technologies Chief Information Security Officer

Jeffery Lauria


Jeffery Lauria oversees the development and implementation of iCorps' security strategy, policies, and procedures, with an expert emphasis on cybersecurity. While ensuring the security of iCorps' networks, systems, and data he is also passionate about providing our clients with optimal efficiency and enterprise-level security. He is an active member of the ISACA and ISC2 communities and is CISSP, CGEIT, CISM, CIPPA/US, and CISA certified.

Kirk Fackre - iCorps Technologies Vice President of Sales

Kirk Fackre
Vice President of Sales

As Vice President of Sales, Kirk is responsible for implementing strategic sales plans based on the company's goals and objectives. Throughout much of his career, Kirk has concentrated on how technology helps organizations become more productive by managing, organizing, and sharing critical knowledge, information and expertise.

Nathalie Fode - iCorps Technologies Director of Human Resources

Nathalie Fode
Director of Human Resources

Nathalie Fode joined iCorps in 2009 as Director of Human Resources. She oversees everything from recruiting and employee relations to performance management and benefits. She has a Bachelor of Arts from the Ecole Des Cadres de Paris, Paris France, and holds an HR Management Certification from Bentley University. Nathalie is also an active member of NEHRA and SHRM.

John Melaugh - iCorps Technologies Director of Operations

John Melaugh
Director of Operations

iCorps’ Director of Operations, John Melaugh, is responsible for overseeing the daily operations and service delivery of the iCorps Consulting teams and Network Operations Center (NOC). John is responsible for building and leading our high-performing consulting team, driving operational excellence, and growing client relations.

Michael Plourde - iCorps Technologies Corporate Controller

Michael Plourde

Corporate Controller

Michael Plourde joined iCorps in 2009 as an Accounting Clerk and has worked his way up to his current position as Corporate Controller. Michael oversees the daily accounting functions of the business and utilizes his skills in analytics and reporting for the financials. Michael holds a BS in Business Administration with a concentration in accounting from Stonehill College.


Ruby Pontbriand

Marketing Manager

As iCorp's Marketing Manager, Ruby Pontbriand spearheads strategic marketing and lead generation, boasting a successful history in crafting campaigns that boost leads and conversions. With her knack for data analysis and campaign optimization for peak ROI, coupled with her excellent communication and relationship-building skills, Ruby is a key player in effective lead generation.  A graduate of Worcester State University with a degree in Communication and Visual & Performing Arts, Ruby brings a unique blend of creativity and strategic thinking to her role at iCorps.

Haik Headshot

Haik Bechirian

Director of Client Delivery/Operations

As the Director of Client Delivery/Operations at iCorps Technologies, Haik Bechirian is a seasoned operations director. He has over 20 years of experience in enhancing operational excellence, optimizing processes, and fostering customer satisfaction. He oversees three practice areas: Account Management, Project Management, and Consultant Dispatch. He's an expert in improving service quality, driving growth, and fostering collaboration. With a proven track record of optimizing operations and achieving revenue growth, he's a dynamic leader for operational excellence and customer satisfaction.