Your business relies on how effectively your technology performs and supports your daily operations. Ensuring that your business-critical technology investments are prioritized, deployed, and managed effectively are challenges that require dedicated focus and technical expertise. iCorps’ Encompass program is a proactive, fixed-cost IT services model that is ideal for small and mid-sized businesses.
Backed by our 20-plus years of experience as an IT company, iCorps’ Encompass program keeps IT spending under control with predictable and balanced spending, and delivers proactive IT support services that keep your technology – and your business – performing with fewer emergencies and increased efficiency. Encompass offers an effective blend of onsite and remote services:
Behind the program are our expert IT consultants who offer a deep bank of knowledge, experience, and skills across a broad range of disciplines. In addition, Encompass delivers a number of benefits that keep your technology moving forward, including:
Continuity: Our distinctive shadow program which assures (at no extra charge to you) that multiple IT consultants are familiar with your environment to provide consistent service delivery, continuity and coverage.
Guidance: Senior-level business and IT consultants help you navigate the tide of current and emerging technologies to determine which technologies are right for your business, today and tomorrow.
Procurement: A dedicated team delivers on the power of integrated procurement – providing you with seamless, affordable upgrades and renewals that are timely and accurate.
Scalability: And, Encompass is built to be scalable – we can add coverage and specialized skills for projects, or expand or increase service frequency to support your growing business.
Customized based on your specific requirements, Encompass considers the full spectrum of IT support services and applies the right combination of services, planning, guidance, and expertise to keep your systems — and your business — running at peak performance.
Encompass PLUS caters to clients who have identified IT as an actual business driver. It takes on your IT issues and worries, allowing you to focus on growing your business and serving your customers while gaining a competitive advantage.
For small businesses, having access to a high-level IT resource typically is not part of the business plan or budget. Encompass PLUS delivers the benefits of a CIO's deep technology expertise, insight and business acument - at a fraction of the cost.
In addition to the high-level IT advisor, the program offers all that is included within Encompass, PLUS: