Operations Assistant/Receptionist

Location: Woburn, MA

Department: Administrative

(On-site in our Woburn office 4 days a week - 1 day remote)

iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, provides strategic leadership, innovative services and hands-on expertise to mid-to-large businesses.  An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a super star go-getter with a proven track record of success and looking for a new challenge—give us a call!

We are seeking an Operations Assistant/Receptionist who can apply their experience to expand our business by providing superior administrative support, customer service, and collaboration with team members. We are seeking a strong personality with a desire to get things accomplished and the ability to multitask.

Responsibilities:

• Provide administrative support to the management team and others

• Involvement in all aspects of the business and must possess the ability to keep information confidential

• Involvement with dispatching consultants for client engagements

• Daily scheduling support and reporting analysis

• Perform research and prepare documentation for special projects

• Take minutes for meetings and track company initiatives across the organization

• Assist with company sponsored events (holiday parties, social events etc.)

• Maintain client database to ensure accuracy of information

• Coordinate and assemble materials for meetings

• Responsible for back up reception coverage to include: Manage Helpdesk calls and create trouble tickets within ConnectWise database as needed. Facilitate any incoming or outgoing shipping

• Additional responsibilities that may be assigned from time to time

  
  
  

Requirements:

• Bachelor’s Degree or equivalent with 3 to 5 years of experience

• Ability to work independently and wear many hats in a team environment with a professional and diplomatic demeanor

• Successfully operate in a very fast paced, hectic professional services environment and interact effectively with all levels of the organization

• Must be focused with meticulous attention to details

• Strong interpersonal and communication skills

• Ability to take initiative and possess a drive for delivering outstanding results

Please send your resume to hr@icorps.com or visit our web site at www.icorps.com