Managed IT Services for Boston Businesses

Customized based on your specific requirements, iCorps Encompass considers the full spectrum of IT support services and applies the right combination of services, planning, guidance, and expertise to keep your systems — and your business — running at peak performance. Behind the program are our expert IT consultants who offer a deep bank of knowledge, experience, and skills across a broad range of disciplines. In addition, iCorps Encompass delivers a number of benefits that keep your technology moving forward, including:

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Continuity

We employ a shadowing program—included at no additional cost—which assures that multiple iCorps IT consultants are familiar with your IT infrastructure. That way, even in the absence of one consultant, another can easily meet your IT needs. 

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Guidance

In addition to everyday guidance, you'll have access to a senior-level business and IT consultant to keep you updated on new and emerging resources, and to help determine which technology choices best serve your business now and in the future. 

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Procurement

With new technologies come updates to your older equipment and network. With iCorps Encompass, you'll have a dedicated procurement team to provide and deliver cost-effective and relevant upgrades and renewals for all of your systems and technologies.

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Scalability

iCorps Encompass is built to be scalable. Our program not only monitors and guides your IT, but works with your systems so they can grow with your business, not behind. When needed, we can add specialized expertise and coverage to handle new projects and advancements. 

 

Fixed IT Spending

Account management, IT leadership and advisory, scheduled maintenance visits, help desk support, and 24x7 monitoring.

Comprehensive Monitoring

iCorps Encompass provides your business with a dedicated technology team that provides key information about the health and status of your IT infrastructure, including server availability, system utilization, and alert summary.

Proactive IT Support Programs for Boston Businesses with a Predictable Spend


Backed by 20-plus years of experience in the Boston area,iCorps Encompass combines predictable spend with proactive IT support services. With fewer emergencies and increased efficiency when solving issues, iCorps Encompass keeps your technology, and your business, running optimally—even when you're not in the office.

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Which iCorps IT Support Program Is Right for Your

Boston Business?

iCorps Encompass considers the entire scope of IT and applies a customized balance of proactive IT services, planning, and expertise that keeps your business ahead of the curve. The fixed-cost model results in more predictable and balanced spending across all IT components lowered cost per service, and fewer emergencies. The overall IT savings can be applied to your bottom line or to value-added projects that bolster your company’s competitive edge, growth, and productivity

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The iCorps Encompass Plus program caters to clients who have identified IT as an actual business driver. It takes on your IT issues and worries, allowing you to focus on growing your business and serving your customers while gaining a competitive advantage. Encompass PLUS delivers the benefits of a CIO's deep technology expertise, insight, and business acumen - at a fraction of the cost. In addition to the high-level IT advisor, the program offers all that is included within Encompass. 

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Whether your company was born in the cloud, or you're trying to better leverage your cloud technology, iCorps' Encompass Edge can ensure you're receiving the support you need and optimizing your cloud investment to enable your business.  Maintaining a business’s cloud environment may seem daunting with a small internal staff and limited expertise. The Encompass Edge program includes everything from virtual care to onsite scheduled maintenance visits. In turn, this proactive program minimizes unplanned IT spending events, such as an IT emergency. 

In-Depth Analysis

iCorps’ 360˚ Technology Assessment is an in-depth, hands-on examination of your IT environment that delivers a comprehensive view into your IT operations.

Detailed Deliverable

iCorps will provide you with a thorough, detailed deliverable, outlining recommendations, and solutions to meet the needs of your company’s specific environment.

Ready to Outsource Your IT?


Let our experts determine which Encompass outsourced support program is right for your business. For a comprehensive view of your network operations, we offer Technology, Security, Microsoft 365, and Cloud Readiness Assessments.

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