Managed IT Services for Boston Businesses

Customized based on your specific requirements, iCorps Encompass considers the full spectrum of IT support services and applies the right combination of services, planning, guidance, and expertise to keep your systems — and your business — running at peak performance. Behind the program are our expert IT consultants who offer a deep bank of knowledge, experience, and skills across a broad range of disciplines. In addition, iCorps Encompass delivers a number of benefits that keep your technology moving forward, including:

Continuity

We employ a shadowing program—included at no additional cost—which assures that multiple iCorps IT consultants are familiar with your IT infrastructure. That way, even in the absence of one consultant, another can easily meet your IT needs.

Technical Expertise

Guidance

In addition to everyday guidance, you'll have access to a senior-level business and IT consultant to keep you updated on new and emerging resources, and to help determine which technology choices best serve your business now and in the future.

How We Work with You

Procurement

With new technologies come updates to your older equipment and network. With iCorps Encompass, you'll have a dedicated procurement team to provide and deliver cost-effective and relevant upgrades and renewals for all of your systems and technologies.

Purchasing Simplified

Scalability

iCorps Encompass is built to be scalable. Our program not only monitors and guides your IT but works with your systems so they can grow with your business, not behind. When needed, we can add specialized expertise and coverage to handle new projects and advancements.

Managed Support

 

Outsourced IT Support Services

Fixed IT Spending

Account management, IT leadership and advisory, scheduled maintenance visits, help desk support, and 24x7 monitoring.

Comprehensive Monitoring

iCorps Encompass provides your business with a dedicated technology team that provides key information about the health and status of your IT infrastructure, including server availability, system utilization, and alert summary.

Proactive IT Support Programs for Boston Businesses with a Predictable Spend


Backed by 20-plus years of experience in the Boston area, iCorps Encompass combines predictable spend with proactive IT support services. With fewer emergencies and increased efficiency when solving issues, iCorps Encompass keeps your technology, and your business, running optimally—even when you're not in the office.

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Which iCorps IT Support Program Is Right for Your

Boston Business?

iCorps Encompass considers the entire scope of IT and applies a customized balance of proactive IT services, planning, and expertise that keeps your business ahead of the curve. The fixed-cost model results in more predictable and balanced spending across all IT components lowered cost per service, and fewer emergencies. The overall IT savings can be applied to your bottom line or to value-added projects that bolster your company’s competitive edge, growth, and productivity

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With Encompass + IT Leadership On-Demand, your business gets the best of our Encompass program and CIO-level consulting services. In addition to proactive support, our leadership team provides strategic services including IT governance and risk management, cybersecurity guidance, vendor evaluation, and more. Learn how this balance of proactive service and technical expertise helps align your business goals and technology. 

Get to know IT Leadership On-Demand >

Whether your company was born in the cloud, or you're trying to better leverage your cloud technology, iCorps' Encompass Edge can ensure you're receiving the support you need and optimizing your cloud investment to enable your business.  Maintaining a business’s cloud environment may seem daunting with a small internal staff and limited expertise. The Encompass Edge program includes everything from virtual care to onsite scheduled maintenance visits. In turn, this proactive program minimizes unplanned IT spending events, such as an IT emergency. 

Enhance Your Encompass Program

IT Leadership On-Demand

iCorps' IT Leadership On-Demand is a highly scalable program that allows you to adjust solutions based on your business' technology needs, workflow, and staffing changes.

AFFORDABLE IT EXPERTISE

Business Continuity & Disaster Recovery

When disaster strikes your Boston-based business, it's critical to have a proper Business Continuity & Disaster Recovery plan. iCorps Guardian delivers enterprise-level protection, ensuring that your organization is prepared for all types of data disasters.

DATA BACKUP AND RESTORATION

Enterprise Security Solutions

The cybersecurity landscape is changing. iCorps' custom solutions are capable of supporting on-premise and cloud-based businesses while securing critical data through regulatory and industry best practices. Secure your business, and data today.

PROTECT YOUR DATA

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In-Depth Analysis

iCorps’ 360˚ Technology Assessment is an in-depth, hands-on examination of your IT environment that delivers a comprehensive view into your IT operations.

Detailed Deliverable

iCorps will provide you with a thorough, detailed deliverable, outlining recommendations, and solutions to meet the needs of your company’s specific environment.

Ready to Outsource Your IT?


Let our experts determine which Encompass outsourced support program is right for your business. For a comprehensive view of your network operations, we offer Technology, Security, Microsoft 365, and Cloud Readiness Assessments.

Request a Free Consultation