What is the Shared Responsibility Model?


The Shared Responsibility Model was created by Microsoft to outline who is responsible for data in different scenarios of data loss. SaaS vendors are only responsible for data protection and data loss some of the time. That means end-users are responsible for data security and data loss the rest of the time.

Just because your data is in the cloud, it doesn’t mean you can’t lose it. While SaaS applications offer many advantages, they can’t completely protect your business data from human error or ransomware attacks.

  • 47% of data loss incidents were due to end-users deleting information
  • 17% of data loss incidents were users overwriting data
  • 13% of data loss incidents were because hackers deleted info

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[INFOGRAPHIC] The Shared Responsibility Model and the Importance of Cloud Backup