The Shared Responsibility Model and the Importance of Cloud Backup

Did You Know?

47% of data loss is caused by end-user deletions.

What is the Shared Responsibility Model?

The Shared Responsibility Model was created by Microsoft to outline who is responsible for data in different scenarios of data loss. SaaS vendors are only responsible for data protection and data loss some of the time. That means end-users are responsible for data security and data loss the rest of the time.

Microsoft on Data Loss Caused by Imminent Disruptions and Outages:

“We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

Backup Your Backups:

Just because your data is in the cloud, it doesn’t mean you can’t lose it. While SaaS applications offer many advantages, they can’t completely protect your business data from human error or ransomware attacks.

According to a study by The Aberdeen Group on data loss in the cloud:

  • 47% of data loss incidents were due to end-users deleting information
  • 17% of data loss incidents were users overwriting data
  • 13% of data loss incidents were because hackers deleted info


With iCorps SaaS Protection and our expert help, you can avoid downtime and keep business data more secure.

Get in touch today to learn more about our backup offerings.

[INFOGRAPHIC] The Shared Responsibility Model and the Importance of Cloud Backup