Department: Administrative/Internal Staff
Location: Woburn, MA
iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services and hands-on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a super star go-getter with a proven track record of success and looking for a new challenge—give us a call!
We are seeking an Operations Assistant/Receptionist who can apply their experience to expand our business by providing superior administrative support, customer service, and collaboration with team members. We are seeking a strong personality with a desire to get things accomplished and the ability to multitask.
Responsibilities
- Provide administrative support to the management team and others
- Involvement in all aspects of the business and must possess the ability to keep information confidential
- Involvement with dispatching consultants for client engagements
- Daily scheduling support and reporting analysis
- Perform research and prepare documentation for special projects
- Take minutes for meetings and track company initiatives across the organization
- Assist with company sponsored events (holiday parties, social events etc.)
- Maintain client database to ensure accuracy of information
- Coordinate and assemble materials for meetings
- Responsible for covering reception area and related duties such as managing incoming phone calls, meeting and greeting all visitors with a high degree of customer service satisfaction 2 days a week in the Woburn office to include: Manage Helpdesk calls and create trouble tickets within ConnectWise database as needed
- Facilitating any incoming or outgoing shipping
Requirements
- Bachelor’s Degree or equivalent with 5 to 10 years of experience.
- Ability to work independently and wear many hats in a team environment with a professional and diplomatic demeanor
- Successfully operate in a very fast paced, hectic professional services environment and interact effectively with all levels of the organization
- Must be focused with meticulous attention to details
- Strong interpersonal and communication skills
Please send your resume to hr@icorps.com or visit our web site at www.icorps.com
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
We Offer:
We offer competitive pay and benefits including Paid Time Off, 401K matching, your birthday as a holiday, Triple AAA membership and more! For more information, please visit our website at www.icorps.com or send your resume to hr@icorps.com.
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
