Department: Technology Consulting
Location: Woburn, MA
iCorps Technologies, a leading IT Consulting, Managed Services, and Cloud Computing Company, providing strategic leadership, innovative services, and hands-on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call!
And because we value the hard work of our employees, iCorps offers its consultants competitive pay and benefits including 15 days of PTO, 5 sick days, eligible for a quarterly bonus program, and 401K, your birthday as a holiday, Triple AAA membership, and more!
Responsibilities:
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Provide clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs.
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Provide clients with proactive technology recommendations and solutions
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Identify client challenges and opportunities for improvements; make recommendations, and implement solutions
Required Skills/Experience:
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Bachelor's degree in Computer Science or equivalent experience
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1-2 years experience with maintaining and supporting various technology environments
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Comprehensive understanding of common operating platforms, connectivity, security, and storage
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Must be strong in Windows 2012, 2016 a plus (ideally server and desktop)
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Knowledge of email and messaging systems: ie. Microsoft Exchange, Outlook (exposure to o365 a plus)
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Understanding of domains, TCP/IP, VPN’s and firewalls
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Proven communication and organizational skills required
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Must have the ability to communicate at all levels within an organization
iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
