Network Operations Center Engineer / Co-op

Department: Technology Consulting
Location: Woburn, MA

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Are you ready for a life changing opportunity?   Are you ready to learn more in 18 months than your peers will learn in five years?   Are you ready to take a giant leap into the lucrative and rewarding world of information technology? Let’s talk! You may soon be working side-by-side with the best and brightest IT consultants in the industry, providing innovative consulting services to dynamic, cutting edge businesses throughout the Northeastern US.

iCorps Technologies, a leading IT Consulting, Managed Services and Cloud Computing Company, provides strategic leadership, innovative services and  hands-on expertise to small and mid-size businesses.  An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a super star go-getter with a proven track record of success and looking for a new challenge—give us a call!

Job Description:

This position will work with our talented networking team in providing premier consulting services and solutions to our external clients and internal customers.

Responsibilities:

  • Provide seamless support to external clients
  • Maintain and upgrade network operations, help desk and monitoring systems
  •  
  • Provide clients with various technical services pertaining to networks, workstations, remote computing, communications, and internet solutions
  • Properly identify changes, make recommendations and implement technical solutions
  • Diligent help network operations, desk application maintenance, and administration
  • Tracking and managing key iCorps and customer data, and issue tracking information

 

Required Skills/Experience:

  • Working towards a Bachelor's degree in Computer Science or equivalent
  • Must have excellent phone etiquette as well as customer service and interpersonal skills
  • Ability to work well independently as well as take ownership of assigned tasks to completion

 

Co-op Cycle:    July to December 2020

For more information about iCorps, visit our website at www.icorps.com or send your resume to hr@icorps.com

 

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Wondering what kind of perks and benefits iCorps provides?  Visit our benefits page.