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Associate Technology and Systems Consultant - Level 1

Department: Technology Consulting
Location: Boston

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iCorps Technologies is a leading IT Consulting, Managed Services and Cloud Computing Company, providing strategic leadership, innovative services and hands-on expertise to businesses. iCorps is ranked as one of the largest IT consulting companies in Massachusetts by the Boston Business Journal. We are a Microsoft Gold Partner and consistently make CRN’s national list of top Tech Elite Solution Providers and Managed Services Providers.  An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a super star go-getter with a proven track record of success and looking for a new challenge—give us a call!

And because we value the hard work of our employees, iCorps offers its consultants competitive pay and benefits including 15 days of PTO, 5 sick days, eligible for a quarterly bonus program, and 401K, your birthday as a holiday, Triple AAA membership and more!

Responsibilities:

  • Provide white glove service at the desktop level
  • Be responsible for providing clients with full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs
  • Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager
  • Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager

 

Required Skills/Experience:

  • Proven communication and organizational skills required
  • Must have ability to communicate at all levels within an organization
  • Bachelor's degree in Computer Science or equivalent experience
  • 0 to 1 year experience with the maintaining and supporting various technology environments
  • Understanding of common operating platforms, connectivity, security and storage is a plus
  • Knowledge of email and messaging systems is a plus

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Wondering what kind of perks and benefits iCorps provides?  Visit our benefits page.