The function of IT services has never been more critical to the success of a company. It supports business processes and can affect financials, sales, operations, customer service, employee morale, and productivity. At the same time, IT departments are under more strain than ever to contain costs and do more with less. A multitude of complexities, challenges, and technology choices in the IT environment are factors that impact IT functionality and performance – and are some of the reasons why companies struggle to stay ahead of the curve, often leaving end users frustrated and unproductive.
The iCorps approach begins with an assessment of your current IT services and the creation of a roadmap that prioritizes plans for leveraging new technology, processes, and support models. Our consulting team provides the reliable expertise you need to implement these plans to drive your business forward. Throughout the process, we help you evaluate and manage the challenges and opportunities in the IT environment including: