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24x7 Network Monitoring and Support
Small business system administrators in Somerville need reliable software tools to monitor network performance. The proactive management of server operations, bandwidth performance, and network integrity helps to deal with the inevitable stresses and issues associated with today's internet connected environments. iCorps monitoring services as part of network monitoring include: firewall monitoring, server intrusion monitoring, server vulnerability scanning, desktop intrusion monitoring, desktop vulnerability scanning, policy provisioning, desktop patch assessment, comprehensive application monitoring including support for exchange server and sql database. Get the most reliable monitoring and other important IT services at the best cost.
SilverBack Network Monitoring
We use the leading-edge, automated remote monitoring capabilities from SilverBack Technologies. SilverBack’s always available remote monitoring enables us to monitor your network, system, and application environments, continually and remotely to detect, pinpoint, and resolve issues fast.
Key features of SilverBacks network monitoring solution includes:
- Complete network fault, performance and security monitoring, using channels such as SNMP, Syslog, MSRPC, WMI, ASCII logs, HTTP, POP, ICMP, and FTP
- Continuous monitoring for network, systems and applications
- Setup & administration of monitors
- Complete control over network alerts & alert severities
- Fast alert notification via email, cell phone, or pager
- policies for best practices for IT infrastructures
- Integrated knowledge base to remediate alerts
- 100% gentless
- Works without VPN
- Integrated solution which requires no additional software
- Extensible architecture to plug in new monitors
SilverBack Network Monitoring solution delivers excellent monitoring for most infrastructure hardware, such as routers, switches, firewalls, printers, servers, desktops, and applications. Their model allows monitoring without requiring a VPN and without deploying agents for each managed hardware device. The installation of services at each location lets you enjoy the full proactive and reactive features of the SilverBack network monitoring service.
Server Monitoring allows you to identify and automatically fix network and server issues before users and customers report them for you. Network monitoring allows checking of servers for software and hardware failures, monitoring of communications and data exchange for Exchange, ISA, SQL and Web servers, and actually tests the status of services.
Outsourced Network Monitoring
Outsourced network monitoring with a monitoring service allows your IT staff to handle the most important issues they need to manage. Outsourcing IT functions such as network security monitoring to a specialist firm ensures they don’t miss security issues and network management problems. A fresh, external view of your network designed, operations, network management and other information technology means you’re more likely to discover problems as they really are and not as you might prefer to see them.
You still have control and can have your network applications and servers monitored at the times and frequencies you set up. The network agents monitor your entire network to insure it is accessible, that security is intact, and the network is operating at peak levels. When any area of your IT network fails the notification process starts giving you instant reports, so you can minimize down-time, malfunctions, and any breaches of security.
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IT Consulting
iCorps’ IT consulting experts analyze and optimize your network performance. IT outsourcing, IT consulting and IT management capabilities are offered à la carte or as a comprehensive program to outsource your IT department. iCorps takes the worry out of IT management — freeing you to focus on business rather than technical network issues. Our proactive maintenance and IT support programs help our clients’ it departments operate more efficiently and effectively into the future. We have offices in Boston and New York.

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